About Root Signal

First of all...

What exactly is Root Signal?

Root Signal is a local professional services company based in Oregon City. We help local small businesses, nonprofits, community organizations, local government agencies and professional service providers with their websites, design needs, and technology challenges. Think of us as your friendly neighborhood tech and design team.

Where are you located?

We're based in Oregon City and primarily serve Clackamas County and the surrounding communities. We can meet you at your place of business, a local coffee shop, or connect virtually—whatever works best for you.

A stylized image of the Oregon City Arch Bridge

Are you just one person or a team?

Root Signal is a member-managed LLC with the flexibility to bring in specialized talent as needed for your project. This means you get personalized service with the capability to handle projects of various sizes and complexity. We're small enough to know you by name but experienced enough to handle your organization's needs.

Who's behind Root Signal?

Genevieve Curry is the principal consultant behind Root Signal, bringing a blend of technical expertise and creativity to every project. With extensive experience in web and software development, design, and accessibility, she handles the day-to-day operations and client relationships personally. For larger projects, she draws on a trusted network of Oregon-based specialists – from content writers to videographers – ensuring you get the right expertise for your specific needs without the overhead of a large agency. This flexible approach means your project gets personalized attention from someone who understands your goals, while still having access to all the specialized skills required to make it successful.

Services & Pricing

What services do you offer?

Our core services include:

How much do your services cost?

Our pricing structure reflects both professional industry standards and our commitment to providing value to Oregon businesses. As a local Oregon LLC, we understand the budgetary considerations facing small businesses in our community.

Our Project-Based Pricing Approach

We believe in transparent, predictable pricing that protects both you and us from scope creep. Here's how our pricing works:

Fixed Project Fees: Each project starts with a comprehensive scope of work and a fixed flat fee that covers all agreed-upon deliverables. This gives you budget certainty and ensures we're aligned on expectations from day one.
Additional Work Protection: If your project needs expand beyond the original scope (it happens!), additional work is billed at $150/hour with your approval before we begin, unless it's a significant amount of work, in which case we will propose an updated project fee. This protects you from surprise costs while ensuring we can accommodate your evolving needs.

Do you offer ongoing support after a project is complete?

Absolutely! We offer website maintenance plans, monthly design help, and technical support arrangements to keep your digital presence running smoothly. We believe in building long-term relationships with our clients, not just completing one-off projects.

Working Together

How do we get started working together?

The process typically begins with a friendly conversation about your needs, goals, and current situation. From there, we'll provide recommendations and a proposal outlining how we can help, what it will cost, and what timeline to expect. Once we've agreed on the approach, we'll get to work!

How long does a typical project take?

Project timelines vary based on complexity:

A basic website refresh might take 4-6 weeks
A complete new website typically takes 8-12 weeks
Design projects like logos and business identity packages usually take 3-6 weeks
Technical consulting can often begin providing value immediately

We'll always provide you with a realistic timeline before starting any work.

Getting In Touch

How can I contact you?

The best way to reach us is by filling out the contact form on our website or sending an email to hello@root-signal.com. We typically respond within one business day. For urgent matters, you can call us at (503) 673-1862.

Can we meet in person?

Yes! As a local Oregon City business, we're happy to meet in person at your location, a local coffee shop, or another convenient spot. We believe face-to-face conversations are often the best way to understand your needs.

I'm not sure exactly what I need. Can you still help?

Definitely! Our process starts with listening and learning about your organization, then providing recommendations based on your goals and budget. You don't need to have everything figured out before reaching out.

Do you offer free consultations?

Yes, we provide a free initial consultation to discuss your needs and determine if we're a good fit for your project. This typically takes about 30 minutes and can be done in person (as long as you're local!), over the phone, or via video call—whatever works best for you.