About Root Signal

First of all...

What exactly is Root Signal?

Root Signal is a local professional services company based in Oregon City. We help businesses and community organizations with their websites, design needs, and technology challenges. Think of us as your friendly neighborhood tech and design team who promises to do their very best to speak plain English instead of technical jargon.

What kinds of organizations do you work with?

We work with local small businesses, nonprofits, community organizations, local government agencies and professional service providers throughout the Portland metro area. If you're serving our community, we probably have experience helping organizations like yours.

Where are you located?

We're based in Oregon City and primarily serve Clackamas County and the surrounding communities. We can meet you at your place of business, a local coffee shop, or connect virtually—whatever works best for you.

A stylized image of the Oregon City Arch Bridge

Are you just one person or a team?

Root Signal is a member-managed LLC with the flexibility to bring in specialized talent as needed for your project. This means you get personalized service with the capability to handle projects of various sizes and complexity. We're small enough to know you by name but experienced enough to handle your organization's needs.

Who's behind Root Signal?

Genevieve Curry is the principal consultant behind Root Signal, bringing a blend of technical expertise and creativity to every project. With extensive experience in web and software development, design, and accessibility, she handles the day-to-day operations and client relationships personally. For larger projects, she draws on a trusted network of Oregon-based specialists – from content writers to videographers – ensuring you get the right expertise for your specific needs without the overhead of a large agency. This flexible approach means your project gets personalized attention from someone who understands your goals, while still having access to all the specialized skills required to make it successful.

Services & Pricing

What services do you offer?

Our core services include:

How much do your services cost?

Our pricing structure reflects both professional industry standards and our commitment to providing value to Oregon businesses. As a local Oregon LLC, we understand the budgetary considerations facing small businesses in our community:

Website development projects range from $3,500-9,000 depending on complexity and functionality requirements
Creative design packages range from $800-4,500, with options scaled to match different business stages
Monthly website maintenance plans start at $250/month, providing essential security and technical support
Technical consulting services are provided at a professional rate of $125/hour, with package discounts available for larger projects
Accessibility audits and compliance packages range from $1,800-6,000, offering protection and expanded customer reach

We structure our service offerings to provide clear options at different levels, ensuring businesses of various sizes can access professional technical support. All projects begin with a free, no-obligation consultation to understand your specific needs, followed by a detailed proposal with transparent pricing. We're committed to delivering exceptional value to other Oregon organizations while maintaining the professional standards necessary for sustainable service delivery.

Do you offer ongoing support after a project is complete?

Absolutely! We offer website maintenance plans, monthly design help, and technical support arrangements to keep your digital presence running smoothly. We believe in building long-term relationships with our clients, not just completing one-off projects.

Do you offer payment plans?

Yes, we understand cash flow can be a concern for local businesses and nonprofits. We can arrange payment schedules that work for your budget, typically with an initial deposit followed by milestone payments or monthly installments.

Working Together

How do we get started working together?

The process typically begins with a friendly conversation about your needs, goals, and current situation. From there, we'll provide recommendations and a proposal outlining how we can help, what it will cost, and what timeline to expect. Once we've agreed on the approach, we'll get to work!

How long does a typical project take?

Project timelines vary based on complexity:

A basic website refresh might take 4-6 weeks
A complete new website typically takes 8-12 weeks
Design projects like logos and business identity packages usually take 3-6 weeks
Technical consulting can often begin providing value immediately

We'll always provide you with a realistic timeline before starting any work.

Will I be able to update my website myself after you build it?

Yes! We design websites with user-friendly content management systems that make it easy for you to make basic updates yourself. We also provide training so you'll feel confident making changes. For more complex updates, we're always available to help as needed.

What if I already have a website but it needs improvements?

We're happy to work with your existing website. Our services include website assessments, performance improvements, accessibility upgrades, and design refreshes—all designed to make your current site work better for your organization without starting from scratch.

Technical Questions

What website platforms do you work with?

We have experience with most modern website platforms, including WordPress, Shopify, Squarespace, and custom-built solutions. We'll recommend the platform that best fits your needs and budget rather than forcing you into a one-size-fits-all approach.

What does "accessibility" mean for my website?

Website accessibility means making sure everyone can use your site, including people with disabilities who might use screen readers or other assistive technologies. It's not just the right thing to do—it's increasingly important from a legal standpoint, especially for certain types of organizations like healthcare providers, financial services, and government entities.

Do you handle website hosting and domain registration?

Yes, we can manage all the technical details of getting and keeping your website online, including domain registration, hosting setup, email configuration, and ongoing security updates. We'll explain these services in plain language so you understand exactly what you're getting.

Can you help with my existing technical problems?

Absolutely! Whether you're having issues with your website, need help choosing software for your business, or want to improve how your technology works for you, our technical consulting services can help identify and solve these challenges.

Getting In Touch

How can I contact you?

The best way to reach us is by filling out the contact form on our website or sending an email to hello@root-signal.com. We typically respond within one business day. For urgent matters, you can call us at [phone number].

Can we meet in person?

Yes! As a local Oregon City business, we're happy to meet in person at your location, a local coffee shop, or another convenient spot. We believe face-to-face conversations are often the best way to understand your needs.

I'm not sure exactly what I need. Can you still help?

Definitely! Many of our clients come to us knowing they need help but unsure exactly what form that should take. Our process starts with listening and learning about your organization, then providing recommendations based on your goals and budget. You don't need to have everything figured out before reaching out.

Do you offer free consultations?

Yes, we provide a free initial consultation to discuss your needs and determine if we're a good fit for your project. This typically takes about 30 minutes and can be done in person (as long as you're local!), over the phone, or via video call—whatever works best for you.